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Milan, Italy (2 December 2025): Mail Boxes Etc. reaffirms its commitment to increasing investment and operational efforts in 2026 to further enhance service quality and effectively address increases in shipping rates and fees.
Mail Boxes Etc. (“MBE”) is part of the Fortidia Group, a leading commerce-enablement platform providing ecommerce, fulfillment, shipping and marketing solutions to SMBs and consumers. In 2024, Fortidia served over 1.1 million business customers worldwide, generating €1.45 billion (US$1.65 billion) in system-wide gross revenue through more than 3,200 Business Solutions Centers in 57 countries, as well as €22 billion (US$23 billion) in Gross Merchandise Value.
In recent years, Mail Boxes Etc. has successfully navigated a complex socio-economic landscape by fostering a strong sense of community and unity. This approach has strengthened the company’s ability to innovate, plan for the future and build resilience across the markets in which it operates. Today, Mail Boxes Etc.’s foundations - and its long-term vision - remain firmly rooted in the core principle of prioritizing its customers, primarily SMBs and consumers.
In 2025, Mail Boxes Etc. increased its investments in technology to accelerate digitization processes, reduce time-to-market and enhance the quality of its customer service, reinforcing its unique positioning in the market. Looking ahead to 2026, Mail Boxes Etc. remains aligned with this strategic direction, continuing to support customers in overcoming business challenges by providing professional, tailored solutions while anticipating market trends.
In a global context marked by rising input costs from partners, Mail Boxes Etc. announces that effective 1 January 2026, a revision of its published shipping price lists will take effect. This adjustment is necessary to maintain the high-quality services that distinguish Mail Boxes Etc. in the market and to ensure that its solutions experts remain a trusted partner for customers worldwide.
Prices for domestic and international services will increase by an average of 5.9% in all Mail Boxes Etc. European Directly Operated Countries. Fee and surcharge adjustments will be applied on an ad-hoc basis.
Mail Boxes Etc., part of the Fortidia Group, is one of the world’s largest networks of multi-service Centers, operated by independent entrepreneurs. Through its extensive network of MBE Centers, it provides tailor-made solutions for pack and ship, ecommerce and logistics, marketing and print to individuals, professionals and businesses — with the goal of delivering high-quality, highly personalized service to every customer.
Fortidia is the brand identity of MBE Worldwide S.p.A. - a privately-owned company headquartered in Italy - and its affiliates. Fortidia is a global commerce enabler for SMBs and consumers thanks to its platform including brands providing ecommerce, fulfillment, shipping, marketing and print solutions: PrestaShop, Mail Boxes Etc. (outside the U.S. and Canada), PostNet, PACK & SEND, World Options, AlphaGraphics, Multicopy, Print Speak, GEL Proximity and Spedingo.
In 2023, the combination of its physical platform — including 3,200 Business Solutions Centers in 60 countries with 14,000 associates — with its PrestaShop ecommerce platform served 1.1 million business customers worldwide, generating €1.4 billion (US$1.5 billion) of system-wide gross revenue and €22 billion (US$23.8 billion) of Gross Merchandise Value.
For more information, visit the Fortidia Group websites:
www.fortidia.com - www.prestashop.com/en - www.mbeglobal.com - www.mbe.it - www.mbe.es - www.mbe.de - www.mbefrance.fr - www.mbe.pl - www.mbe.pt - www.mbe.co.uk - www.postnet.com - www.packsend.com.au - www.packsend.co.uk - www.worldoptions.com - www.alphagraphics.com - www.multicopy.nl - www.printspeak.com - www.gelproximity.com/en - www.spedingo.com/en
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